Dear Guests,
We would like to inform you that Marika Hotel has priority over the safety and health of their guests and staff. Follows the protocols for healthy and cleanliness as defined by Hellenic National Public Health Organization and Hellenic Ministry of Tourism, “HEALTH FIRST”.
Below you will find some of the basic protocols that our hotel follows:
Reception
Social distance measures during check in or check out of our guests.
Disinfection of the key cards.
There is plexiglass at the reception desk.
Public areas & Restaurants
Hand sanitizers have been placed at all areas for our guests and for the staff.
Public areas are cleaned and disinfected very often with special care in crowded areas.
There are special signs in all public areas, notifying visitors to maintain all protection measures.
The Shower room during this situation is not available for the guests (about departures).
During the breakfast buffet at ‘Waves’ restaurant all safety measures are observed. Use of masks is necessary during the entrance at the restaurant. Also there are in available gloves (for single use) in order the customers can be served on their own.
Room cleaning
Updated training programs for Housekeeping team and
Use of certified cleaning products
Strict cleaning after the guest leaves and before the next arrival.
The room is left empty for 24 hours or left empty for 4 hours and disinfected using a nebulizer for complete disinfection.
The service process of the rooms will be done only in the absence of the guests.
It is not allowed for our staff to have access to your room without your permission.
The room cleaning will be done upon your request. You have to contact one day before with the reception desk.
The daily cleaning is temporarily suspended
Staff
Staff have been informed and trained on the COVID-19
Staff have been supplied with the appropriate Personal Protective Equipment (PPE), in accordance with the special instructions of the National Public Health Protection Committee.
Social distance measures integrated to all our services
Thank you very much for your attention. We are looking forward to welcoming you soon!
Get in touch with us for a special requests!
GENERAL ENQUIRIES
FAQ
The check-in time is 14:00pm. If you arrive earlier you can store your baggage in the hotel’s baggage area until your room is ready. If the room has been cleaned and is ready before 14:00, you may have access to the room earlier. Should you desire an early check-in please contact our front desk, and we will do all we can to accommodate you.
The check-out time is (before) 12:00pm. If you plan a late check out kindly let us know your departure time, we will do our best to satisfy your needs. Please be aware of our additional charge. Late check-out is until 18:00pm.
All the cards are accepted (Visa, Mastercard, Maestro) except from American Express.
When you will arrive to the airport you have the opportunity to choose the local bus or a taxi.
- If you decide to take the local bus what you have to do is to take the bus from the airport to Chania center (central station) and from there to take a second bus to Platanias village.
- If you decide to take a taxi, then you take a taxi that goes straight to Platanias village from the airport.
Yes you can make a reservation. All you have to do is just contact us (via e-mail or phone call)
Our hotel has a private car parking and it is free of charge.
Location
