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GENERAL ENQUIRIES

FAQ

The check-in time is 14:00pm.  If you arrive earlier you can store your baggage in the hotel’s baggage area until your room is ready. If the room has been cleaned and is ready before 14:00, you may have access to the room earlier. Should you desire an early check-in please contact our front desk, and we will do all we can to accommodate you.

The check-out time is (before) 12:00pm.  If you plan a late check out kindly let us know your departure time, we will do our best to satisfy your needs. Please be aware of our additional charge. Late check-out is until 18:00pm.

All the cards are accepted (Visa, Mastercard, Maestro) except from American Express.

When you will arrive to the airport  you have the opportunity to choose the local bus or a taxi.

  1. If you decide to take the local bus what you have to do is to take the bus from the airport to Chania center (central station) and from there to take a second bus to Platanias village.
  2. If you decide to take a taxi, then you take a taxi that goes straight to Platanias village from the airport.

Yes you can make a reservation. All you have to do is just contact us (via e-mail or phone call)

Our hotel has a private car parking and it is free of charge.

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